Last Updated: 31 October 2024

 

Introduction

 

Welcome to the website of Graham W. Scott - New Zealand Business Mentor (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy describes how we collect, use, and share your information when you visit our website (“Site”) or use our services.

 

By using our Site, you agree to the practices described in this policy. If you do not agree, please do not use our Site.

 

1. Information We Collect

 

We may collect several types of information to provide and improve our services:

 

• Personal Information: Information you provide directly, such as your name, email address, phone number, and payment information when you register, book a service, or contact us.

 

• Technical Information: Includes your IP address, browser type, device information, and browsing behaviour on our Site, collected through cookies and other tracking technologies.

 

• Usage Information: Data about how you use our Site, including pages visited, links clicked, and time spent on each page.

 

• Communications: Any information you provide when contacting us, such as emails or other messages.

 

2. How We Use Your Information

 

We use your information to provide, maintain, and improve our services, including:

 

• Providing Services: To manage your bookings, conduct consultations, and provide customer support.

 

• Communication: To respond to inquiries, send confirmations, and provide information on our services.

 

• Marketing and Promotion: To send promotional materials, special offers, and updates (you can opt out at any time).

 

• Improving the Site: To analyse user behaviour, personalise your experience, and improve our Site's layout and content.

 

• Compliance and Protection: To comply with legal requirements, enforce our Terms of Service, and protect our rights and property.

 

3. Legal Basis for Processing Your Information

 

We process your personal information based on the following legal grounds:

 

• Consent: When you have provided your consent for us to process your information for specific purposes, such as subscribing to newsletters.

 

• Contractual Necessity: When we need your information to provide services you have requested.

 

• Legal Obligation: When we are required to collect or disclose personal data to comply with the law.

 

• Legitimate Interests: When we use your information for legitimate interests, such as improving services, marketing, and fraud prevention, provided these interests do not override your rights.

 

4. Sharing Your Information

 

We respect your privacy and only share information as follows:

 

• Service Providers: Third parties who assist us in our operations, such as payment processors, IT service providers, and email marketing platforms. These parties are bound by contractual agreements to protect your data.

 

• Compliance with Laws: If required by law, regulation, or legal process, we may disclose information to law enforcement agencies or regulators.

 

• Business Transfers: If our business undergoes a merger, acquisition, or sale, your information may be transferred to the new entity.

 

5. Cookies and Tracking Technologies

 

Our Site uses cookies and similar technologies to improve user experience and track user activity. 

 

You may control the use of cookies through your browser settings, but disabling cookies may impact your access to certain Site features.

 

6. Data Retention

 

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. 

 

Retention periods vary depending on the nature of the data and applicable legal requirements.

 

7. Security of Your Information

 

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or loss. However, please note that no data transmission or storage system can be guaranteed as completely secure.

 

8. Your Rights and Choices

 

Under New Zealand’s privacy laws, you may have certain rights regarding your personal information, including:

 

• Access: Request a copy of the personal information we hold about you.

 

• Correction: Request corrections to any inaccurate or incomplete information.

 

• Deletion: Request deletion of your information under certain conditions.

 

• Objecting to Processing: Restrict or object to certain types of data processing, such as marketing.

 

• Data Portability: Request to transfer your information to another service provider where applicable.

 

To exercise these rights, please contact us at [contact email]. We will respond to requests within the timeframe required by law.

 

9. Children’s Privacy

 

Our services are not directed to individuals under 18, and we do not knowingly collect or process personal information from children. If you believe we have inadvertently collected such data, please contact us to have it promptly deleted.

 

10. Third-Party Links

 

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. 

 

We recommend reviewing the privacy policies of any linked websites you visit.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and we encourage you to review this policy regularly.

 

12. Contact Information

 

If you have questions about this Privacy Policy or our data practices, please contact us:

 

• Email:      graham@grahamwscott.com

• Phone:     021 612 723

• Address: 1A Donald Lane, Cambridge 3434, New Zealand

 

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.